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PRIVACY POLICY
Improvement Tree® (improvementtree.com) ("us" or "we") respects the privacy of the visitors to its Web site, the home page of which is located at http://www.improvementtree.com ("Site"). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of Personal Information and Anonymous Information you submit to us through our Site. This Privacy Policy is hereby incorporated in our Terms of Service Agreement, and by registering for our Services you accept the terms of this Privacy Policy.
This Privacy Policy applies only to Users; it does not apply to any information about companies or organizations that use the Services on the Site. In addition, if you are a person who is only visiting the Site (a "Visitor"), the provisions titled "Consent," "This Site Contains Links to Other Sites," "Automatically Gathered Information" (applicable parts only), "Service Providers and Buyers," "Legal Requests" and "Anonymous Information" apply to you.
"Personal Information" is information about you that is personally identifiable to you, like your name, address, email address or phone number, as well as other non-public information that is associated with the foregoing.
CONSENT
By submitting Personal Information through the Site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by Improvement Tree® in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
NOTIFICATION OF CHANGES
We may update this Privacy Policy from time to time as our Services change and expand. If we make substantial changes to this Privacy Policy, we will post the updated policy on this page and we will send notice that this Privacy Policy has changed to each registered members email address, as well as post notice on the Site and in this policy. Unless otherwise provided, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Policy become effective, your continued use of the Site after such time will signify your acceptance of the new terms.
THIS SITE CONTAINS LINKS TO OTHER SITES
Improvement Tree® is not responsible for the privacy practices or the content of any other Web Sites to which the Site links or to which link to the Site. By clicking on a link, logo or other item, please note that you may no longer be on the Improvement Tree® Site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that Web Site whenever interacting with any Web Site.

INFORMATION WE GATHER

Registration
If you register to buy or sell Services using Improvement Tree®, we collect and store Personal Information that specifically identifies you or your Account. At this time, the most information you would be required to submit is your first name, last name, User ID, password, street address, city, state, zip/postal code, phone number, and email address. Other information requested on our Registration page, including the ability to receive promotional offers from Improvement Tree®, is optional. We may, in the future, include other optional requests for information from you to help us to tailor the Site for you and deliver personalized information to you. We may supplement our information with additional information purchased from third parties for marketing purposes.
Online Surveys and Contests
Occasionally, Improvement Tree® conducts a User survey to collect information about our Users’ preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying Users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that Improvement Tree® collects in the registration process and through surveys is used to help us improve our Services to meet the needs and preferences of our Users. This may include targeting advertising to you about our Services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.
Automatically Gathered Information
Improvement Tree® automatically collects browser type and browser software version to tailor the presentation of the Site and the Services to the Visitor’s or User’s platform and to maintain a record of the User’s or Visitor’s activity on the Site. Improvement Tree® uses cookies to enable Users to specify unique preferences and to track Visitor and User trends and patterns. Users and Visitors always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our Web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users’ Personal Information. However, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.
Email to Friends Feature and Referral Program
Improvement Tree® lets you easily send project postings to friends via email. Improvement Tree® also offers the ability to send friends emails about providing or purchasing Services through Improvement Tree®. If you choose to use either feature, be assured that Improvement Tree® only uses your friends’ email addresses on a one-time basis to send the requested posting, and we use your email address to copy you on the message or to send on your behalf. Your friends’ email addresses will be deleted from our database after the message is sent.
Public Information
As part of registration, you may set up a Profile describing your experience and qualifications. After becoming a member, in order to place bids, you must create a Profile, and in order to create a Profile, you will be required to provide some information about your company or business. If you decide to offer a service, potential buyers may review your Profile to help them decide whether to make a bid on your service. Information in your Profile is available for any other registered User to access. We will not have any obligation under this Privacy Policy with respect to information in your Profile or information you voluntarily provide to other Users via the Site.
HOW WE USE AND DISCLOSE INFORMATION
Registration Information
We use Personal Information for our own internal purposes including contacting you via email to inform you about updates to our Services. We reserve the right to disclose your information as required by law. We do not rent or sell our Users' Personal Information to third parties. We do, however, provide you with the opportunity to receive newsletters via email. If you decide to opt in to receive newsletters, you may opt out of receiving these newsletters at any time by clicking on the “remove me from email list” link, which is located at the bottom of the electronic newsletter.
Advertising
We may send you email communications including information that we think may be of interest to you. You may opt out of receiving these email communications either when you register to become a Member or via the removal link located on each emailed correspondence. We do not send any of your Personal Information to our advertisers. You may see a cookie from a third-party banner server, and this cookie comes from the third-party banner server, not Improvement Tree®. Again, we do not pass along any Personal Information to this party.
Co-Branded Services
Improvement Tree® enters into co-branding relationships with third-party Web sites and companies to provide products and Services to our Users. Improvement Tree® may share your Personal Information, including User ID and password, with certain co-branded third-party service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded Site. However, these third-party partners may not use this Personal Information for any reason other than to provide the service or product that the User has explicitly signed up for.

If you join Improvement Tree® through a co-branded Site (e.g. on a co-branded Registration page), it is Improvement Tree®’s general policy not to share anything other than summarized or aggregated data with the partner; however, any Personal Information you provide on the co-branded Site may also be received by the co-brand partner that operates the co-branded Site and could be stored and used by the co-brand partner according to its privacy policy. Please take the time to review these third-party privacy policies. Improvement Tree® will not have any liability to you for any use of your information by a co-brand partner.
Improvement Tree®’s Contractors
To the extent necessary to provide you with the Services on the Site, we may provide your Personal Information to third party contractors who work on behalf of or with Elance to provide you with such Services, to help us communicate with you or to maintain the Site. However, these contractors do not have any independent right to share this information.
Other Members
We share the email addresses of Service Providers and Buyers to each other once a project is awarded on our Site to enable work on the project to be completed. In addition, Members involved in a transaction may request full contact information of the other party, including name, company name, phone number and mailing address. If you request the contact information of another User, your contact information will also be released to that User. If another User requests your contact information, we will disclose it to him or her. You agree not to use the disclosed information of other Users for any purpose other than providing the applicable Services or resolving a dispute.
Legal Requests
Improvement Tree® cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, theft, harassment and other rights. We can (and you authorize us to) disclose any information about you if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect or defend the rights or property of Improvement Tree® or third parties; or (c) assist in an investigation.
Affiliates
As a division of the parent company Random Opportunities LLC, we may in the future have subsidiaries, joint ventures, or other companies under common control (collectively, “Affiliates”). We may share some or all of your Personal Information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.
Acquisition
If our company or our assets related to the Site are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
Anonymous Information
We may create Anonymous Information records from Personal Information by excluding information (such as names) that makes the information personally identifiable to you. We may use this Anonymous Information to analyze inquiry, request and usage patterns so that we may enhance Services and the Site. We reserve the right to use and disclose Anonymous Information to third parties in our discretion. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
COMMENTS SUBMITTED BY USERS
Improvement Tree® constantly seeks to improve the quality of the services we provide and the User experience on the Site. We value your input and encourage you to help us expand and make improvements to the Site by providing us with any thoughts or comments you might have regarding our services or the operation of the Site. You can submit any comments you have to us by clicking on the link “Email us” at the top of most of the pages on the Site. The “Email Us” page asks for your email address and Username. Your Username is optional. If you provide this information, we will only use it to acknowledge or respond to your comments. Submitting comments via email will not cause you to receive any secondary or promotional material, unless specifically requested by you. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.
SECURITY
We will use commercially reasonable methods to keep Personal Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect your financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.
REGARDING CHILDREN
We do not intentionally gather Personal Information about Visitors who are under the age of 13.
TERMINATING YOUR MEMBERSHIP
We save your Personal Information until your membership with us is terminated and you unsubscribe to email notifications. To terminate your membership, contact us immediately using the “Contact Us” link located on the home page of the site. If you terminate your membership, your Personal Information cannot be recovered. You may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your Personal Information may remain on our archived database and records. Notwithstanding the above, we will maintain information on Users who have been removed for violating our Membership Agreement.
CORRECTING/UPDATING YOUR INFORMATION AND OPTING OUT
This Site gives the following options for changing and modifying information previously provided:
You may update your registration information using the Preferences page, under My Account, in the Improvement Tree® navigation bar after you register.
This Site provides Users the opportunity to opt out of receiving promotional email communications from us, Improvement Tree® newsletters by agreeing to solicitation during registration. However, you may not opt out of receiving administrative communications from Improvement Tree® regarding the Services or the Site, except by terminating your membership. In addition, you may not opt out of Improvement Tree® sending you legal notices related to the Services or the Site.
For other requests, please contact us using the “Contact Us” link located on the home page of the site.
CONTACTING US
If you have any questions about this Privacy Policy or the practices of this Site, you may contact us by using the “Contact Us” link located on the home page of the site.

PRIVACY POLICY
Improvement Tree® (improvementtree.com) ("us" or "we") respects the privacy of the visitors to its Web site, the home page of which is located at http://www.improvementtree.com ("Site"). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of Personal Information and Anonymous Information you submit to us through our Site. This Privacy Policy is hereby incorporated in our Terms of Service Agreement, and by registering for our Services you accept the terms of this Privacy Policy.
This Privacy Policy applies only to Users; it does not apply to any information about companies or organizations that use the Services on the Site. In addition, if you are a person who is only visiting the Site (a "Visitor"), the provisions titled "Consent," "This Site Contains Links to Other Sites," "Automatically Gathered Information" (applicable parts only), "Service Providers and Buyers," "Legal Requests" and "Anonymous Information" apply to you.
"Personal Information" is information about you that is personally identifiable to you, like your name, address, email address or phone number, as well as other non-public information that is associated with the foregoing.
CONSENT
By submitting Personal Information through the Site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by Improvement Tree® in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
NOTIFICATION OF CHANGES
We may update this Privacy Policy from time to time as our Services change and expand. If we make substantial changes to this Privacy Policy, we will post the updated policy on this page and we will send notice that this Privacy Policy has changed to each registered members email address, as well as post notice on the Site and in this policy. Unless otherwise provided, the revised terms will take effect when they are posted. Once any changes that we make to this Privacy Policy become effective, your continued use of the Site after such time will signify your acceptance of the new terms.
THIS SITE CONTAINS LINKS TO OTHER SITES
Improvement Tree® is not responsible for the privacy practices or the content of any other Web Sites to which the Site links or to which link to the Site. By clicking on a link, logo or other item, please note that you may no longer be on the Improvement Tree® Site. To check what Internet location you are on, note the URL at the top and/or bottom of your browser. We encourage you to read the posted privacy statement of that Web Site whenever interacting with any Web Site.

INFORMATION WE GATHER

Registration
If you register to buy or sell Services using Improvement Tree®, we collect and store Personal Information that specifically identifies you or your Account. At this time, the most information you would be required to submit is your first name, last name, User ID, password, street address, city, state, zip/postal code, phone number, and email address. Other information requested on our Registration page, including the ability to receive promotional offers from Improvement Tree®, is optional. We may, in the future, include other optional requests for information from you to help us to tailor the Site for you and deliver personalized information to you. We may supplement our information with additional information purchased from third parties for marketing purposes.
Online Surveys and Contests
Occasionally, Improvement Tree® conducts a User survey to collect information about our Users’ preferences. These surveys are optional and if you choose to respond, your responses will be kept anonymous. Similarly, we may offer contests to qualifying Users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if at all. The demographic information that Improvement Tree® collects in the registration process and through surveys is used to help us improve our Services to meet the needs and preferences of our Users. This may include targeting advertising to you about our Services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.
Automatically Gathered Information
Improvement Tree® automatically collects browser type and browser software version to tailor the presentation of the Site and the Services to the Visitor’s or User’s platform and to maintain a record of the User’s or Visitor’s activity on the Site. Improvement Tree® uses cookies to enable Users to specify unique preferences and to track Visitor and User trends and patterns. Users and Visitors always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our Web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users’ Personal Information. However, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.
Email to Friends Feature and Referral Program
Improvement Tree® lets you easily send project postings to friends via email. Improvement Tree® also offers the ability to send friends emails about providing or purchasing Services through Improvement Tree®. If you choose to use either feature, be assured that Improvement Tree® only uses your friends’ email addresses on a one-time basis to send the requested posting, and we use your email address to copy you on the message or to send on your behalf. Your friends’ email addresses will be deleted from our database after the message is sent.
Public Information
As part of registration, you may set up a Profile describing your experience and qualifications. After becoming a member, in order to place bids, you must create a Profile, and in order to create a Profile, you will be required to provide some information about your company or business. If you decide to offer a service, potential buyers may review your Profile to help them decide whether to make a bid on your service. Information in your Profile is available for any other registered User to access. We will not have any obligation under this Privacy Policy with respect to information in your Profile or information you voluntarily provide to other Users via the Site.
HOW WE USE AND DISCLOSE INFORMATION
Registration Information
We use Personal Information for our own internal purposes including contacting you via email to inform you about updates to our Services. We reserve the right to disclose your information as required by law. We do not rent or sell our Users' Personal Information to third parties. We do, however, provide you with the opportunity to receive newsletters via email. If you decide to opt in to receive newsletters, you may opt out of receiving these newsletters at any time by clicking on the “remove me from email list” link, which is located at the bottom of the electronic newsletter.
Advertising
We may send you email communications including information that we think may be of interest to you. You may opt out of receiving these email communications either when you register to become a Member or via the removal link located on each emailed correspondence. We do not send any of your Personal Information to our advertisers. You may see a cookie from a third-party banner server, and this cookie comes from the third-party banner server, not Improvement Tree®. Again, we do not pass along any Personal Information to this party.
Co-Branded Services
Improvement Tree® enters into co-branding relationships with third-party Web sites and companies to provide products and Services to our Users. Improvement Tree® may share your Personal Information, including User ID and password, with certain co-branded third-party service or product providers as required to provide a specific product or service that you request from a co-branded page or co-branded Site. However, these third-party partners may not use this Personal Information for any reason other than to provide the service or product that the User has explicitly signed up for.

If you join Improvement Tree® through a co-branded Site (e.g. on a co-branded Registration page), it is Improvement Tree®’s general policy not to share anything other than summarized or aggregated data with the partner; however, any Personal Information you provide on the co-branded Site may also be received by the co-brand partner that operates the co-branded Site and could be stored and used by the co-brand partner according to its privacy policy. Please take the time to review these third-party privacy policies. Improvement Tree® will not have any liability to you for any use of your information by a co-brand partner.
Improvement Tree®’s Contractors
To the extent necessary to provide you with the Services on the Site, we may provide your Personal Information to third party contractors who work on behalf of or with Elance to provide you with such Services, to help us communicate with you or to maintain the Site. However, these contractors do not have any independent right to share this information.
Other Members
We share the email addresses of Service Providers and Buyers to each other once a project is awarded on our Site to enable work on the project to be completed. In addition, Members involved in a transaction may request full contact information of the other party, including name, company name, phone number and mailing address. If you request the contact information of another User, your contact information will also be released to that User. If another User requests your contact information, we will disclose it to him or her. You agree not to use the disclosed information of other Users for any purpose other than providing the applicable Services or resolving a dispute.
Legal Requests
Improvement Tree® cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, theft, harassment and other rights. We can (and you authorize us to) disclose any information about you if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect or defend the rights or property of Improvement Tree® or third parties; or (c) assist in an investigation.
Affiliates
As a division of the parent company Random Opportunities LLC, we may in the future have subsidiaries, joint ventures, or other companies under common control (collectively, “Affiliates”). We may share some or all of your Personal Information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy.
Acquisition
If our company or our assets related to the Site are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
Anonymous Information
We may create Anonymous Information records from Personal Information by excluding information (such as names) that makes the information personally identifiable to you. We may use this Anonymous Information to analyze inquiry, request and usage patterns so that we may enhance Services and the Site. We reserve the right to use and disclose Anonymous Information to third parties in our discretion. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
COMMENTS SUBMITTED BY USERS
Improvement Tree® constantly seeks to improve the quality of the services we provide and the User experience on the Site. We value your input and encourage you to help us expand and make improvements to the Site by providing us with any thoughts or comments you might have regarding our services or the operation of the Site. You can submit any comments you have to us by clicking on the link “Email us” at the top of most of the pages on the Site. The “Email Us” page asks for your email address and Username. Your Username is optional. If you provide this information, we will only use it to acknowledge or respond to your comments. Submitting comments via email will not cause you to receive any secondary or promotional material, unless specifically requested by you. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.
SECURITY
We will use commercially reasonable methods to keep Personal Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect your financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.
REGARDING CHILDREN
We do not intentionally gather Personal Information about Visitors who are under the age of 13.
TERMINATING YOUR MEMBERSHIP
We save your Personal Information until your membership with us is terminated and you unsubscribe to email notifications. To terminate your membership, contact us immediately using the “Contact Us” link located on the home page of the site. If you terminate your membership, your Personal Information cannot be recovered. You may continue to receive email communications for a short period of time until we have updated all of our databases. After termination of your membership, your Personal Information may remain on our archived database and records. Notwithstanding the above, we will maintain information on Users who have been removed for violating our Membership Agreement.
CORRECTING/UPDATING YOUR INFORMATION AND OPTING OUT
This Site gives the following options for changing and modifying information previously provided:
You may update your registration information using the Preferences page, under My Account, in the Improvement Tree® navigation bar after you register.
This Site provides Users the opportunity to opt out of receiving promotional email communications from us, Improvement Tree® newsletters by agreeing to solicitation during registration. However, you may not opt out of receiving administrative communications from Improvement Tree® regarding the Services or the Site, except by terminating your membership. In addition, you may not opt out of Improvement Tree® sending you legal notices related to the Services or the Site.
For other requests, please contact us using the “Contact Us” link located on the home page of the site.
CONTACTING US
If you have any questions about this Privacy Policy or the practices of this Site, you may contact us by using the “Contact Us” link located on the home page of the site.

 

 
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